Parking Lot Accident - Not At Fault But Need Advice
Tonight, while enjoying dinner with our family at a local Chinese restaurant, we were asked by our waitress if we had a black Hyundai in the parking lot. We said yes and she asked us to come out front. There was a small woman in her 50's who stated that she had backed into our car and wanted to let us know as the alarm went off. We went outside and could see her yellow Nissan XTerra sitting in the middle of the parking lot and our car several feet behind.
Earlier, we backed our car perfectly straight in the parking space and this parking lot was very generous in space for people to pull in and out of the parking spaces. Clearly this woman carelessly wheeled out of her spot straight into the front passenger side of my new 2012 car. My first question to her was "are you hurt" and she said "no". My front bumper was scraped heavily and the hood of my car gouged and deeped dented/crinkled. Her vehicle had a thick black plastic bumper that had a scuff mark that blended in with all the other scuff marks. She quickly said that she had no damage at all and offered to pay for the damages and did not want to call police. She was very nervous, poor eye contact, jittery. We could see that there would easily be $1000 + in damages to the bumper and hood. She expressed how badly she felt but was in a real hurry to leave and repeatedly said that she was good for the money etc. Our instinct was not to trust her based on her dress in torn jeans and unusual behaviour that we found suspicious and wondered if she was impaired somehow. My husband said it's going to cost alot more than a $1000 to fix and we legally have to report it. She was adament that she didn't care how much it would cost and that she would be good for it and we told her that the cost would be more than we even thought and told that we did not wish to put her through the hardship of an expensive repair. She still insisted she didn't care how much it was and this made us even more sceptical. She brought out her insurance slip and ownership and I used my phone to take pictures of it. My husband and I ultimately decided to call the OPP and asked her to call since she created the accident. She quicly returned to her truck and appeared to be leaving. She told my husband that she didn't know how to call the police and began swearing and lit up a cigarette and told him to call and was trying to back up to get out of there. She was unable to leave as I stood behind her vehicle and I quickly took pictures of her bumper and licence plate and called the OPP myself and reported it. The station is located within sight of the parking lot and an officer arrived minutes later. A 2nd officer arrived and placed her in the back of his cruiser.
This officer informed us that due to Ontario Traffic Law - and being in a parking lot, is considered no-fault and goes through insurance 50/50. We weren't parked illegally or even in a compromising parking spot and we weren't even in or near the car when it happened. She admitted total responsibility for the incident. We were each issued an incident report sheet with a number to report to insurance. Her comment was, "I told you that we didn't need to report it police". My husband and I as well as my in-laws who finished ejoying supper with our kids were quite shocked that she was not deemed at fault and it suddenly struck us that our insurance will be affected to cover our repairs and she had no damage so she would be totally unaffected.
As we parted ways, she stopped and put her window down and offered to pay our deductable and again expressed how sorry she was and gave us her phone number. We are happy that she was decent enough to come into the restaurant to report it and offer to pay.
So, now we are wondering a few things since we did the legal obligation to report the accident to police and she was the only driver listed in the report as our car was vacant.
- Is it mandatory for us to now submit an insurance claim since there is a police report?
- Will our and her insurance discuss who is at fault and deem her 100% at fault?
- Is it possible for our insurance companies make it 50/50 and make us both pay?
- If the claim goes through our insurance - even though no fault - will this cause an premium increase? (This would be hugely wrong!)
- Do we try and give her the benefit of a doubt to pay for the damages? and not go through insurance? Do we have to call insurance regardless?
Any thoughts or comments would be greatly appreciated.